We provide computer hardware support for CGIS affiliates, and are happy to assist departments and research centers in the procurement, management, and troubleshooting of desktop and laptop computers. We are trained to service PC and Macintosh computers, but only those owned by the University.
To better service the CGIS community, we can order parts and accessories for nearly any PC or Mac using Harvard University billing codes. This service ensures prompt response and convenient billing for purchases made by departments or research centers.
Part of maintaining a healthy computing environment involves replacing obsolete equipment. We currently recommend a 4-year replacement cycle for all computers purchased by CGIS departments and resources. This policy is in sync with the Harvard University depreciation schedule for computer hardware. At the end of your computer's lifecycle, we can assist in helping to properly dispose of your CPU, monitor, and accessories as well as the secure deletion of data.