Contact
The friendly, dedicated, and highly-skilled User Services staff can provide support for all of your hardware and software needs
User Services
RCE Support
Server Hosting
HMDC Usage Policies
Service Level Agreements (SLAs)
Contact Help Desk
Hardware Support
Software Support
Handheld Devices
Technology Disposal
Backup and Recovery
Mapping departmental drives
Connecting Via VPN
Changing FAS Domain/Email Password
Foreign Language Support
Printing
Connecting to the Harvard Network
Secure Systems
Virus Protection and Computer Security
Zoom Faculty Quick Start Guide
Zoom Classes & Conferences
Zoom Frequent Questions
Zoom Meeting Security
Harvard's Covid-19 Page
ISP/Cell Provider Covid-19 Response
