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    User Services

    The friendly, dedicated, and highly-skilled User Services staff can provide support for all of your hardware and software needs

Strategic Goals

Currently, the goals of the Users Services team are to:

  • continue setting the gold standard for responsive and flexible technical support for desktop, research computing, and computer labs
  • continue educating our clients on changing technology,
  • software, and security
  • start providing Tier 1 Dataverse support
  • investigate how to play a role in support of other IQSS products
  • help identify potential efficiencies and new ideas
  • redesign User Services website with a client focus